LLMs and Agents in DevOps Workflows Training Course

AutoGen is an open-source framework from Microsoft for building multi-agent applications that use LLMs, tools, memory, and user interaction.

This instructor-led, live training (online or onsite) is aimed at advanced-level developers and architects who wish to design and deploy deeply customized agents using AutoGen’s Python-based APIs, function-calling capabilities, and modular toolchains.

By the end of this training, participants will be able to:

• Develop custom agents with role-specific logic and tool routing.
• Build dynamic workflows using advanced function calling and context switching.
• Implement memory modules and planning frameworks within agent teams.
• Handle multi-agent error states and adaptive retry mechanisms.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This instructor-led, live training in Macao (online or onsite) is aimed at intermediate-level to advanced-level professionals who wish to integrate Read AI with platforms like Slack, CRM systems, and Notion to automate workflows and improve team efficiency.

By the end of this training, participants will be able to:

• Connect Read AI with Slack, Salesforce, Notion, and similar tool.
• Automate the delivery of meeting summaries and action items across platforms.
• Sync Read AI data with CRM systems and task boards.
• Troubleshoot integration issues and optimize configurations for team needs.

AIOps (Artificial Intelligence for IT Operations) is increasingly being used to predict incidents before they occur and automate root cause analysis (RCA) to minimize downtime and accelerate resolution.

This instructor-led, live training (online or onsite) is aimed at advanced-level IT professionals who wish to implement predictive analytics, automate remediation, and design intelligent RCA workflows using AIOps tools and machine learning models.

By the end of this training, participants will be able to:

• Build and train ML models to detect patterns leading to system failures.
• Automate RCA workflows based on multi-source log and metric correlation.
• Integrate alerting and remediation processes into existing platforms.
• Deploy and scale intelligent AIOps pipelines in production environments.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

AIOps (Artificial Intelligence for IT Operations) is a practice that applies machine learning and analytics to automate and improve IT operations, particularly in the areas of monitoring, incident detection, and response.

This instructor-led, live training (online or onsite) is aimed at intermediate-level IT operations professionals who wish to implement AIOps techniques to correlate metrics and logs, reduce alert noise, and improve observability through intelligent automation.

By the end of this training, participants will be able to:

• Understand the principles and architecture of AIOps platforms.
• Correlate data across logs, metrics, and traces to identify root causes.
• Reduce alert fatigue through intelligent filtering and noise suppression.
• Use open-source or commercial tools to monitor and respond to incidents automatically.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

An AIOps pipeline built entirely with open-source tools allows teams to design cost-effective and flexible solutions for observability, anomaly detection, and intelligent alerting in production environments.

This instructor-led, live training (online or onsite) is aimed at advanced-level engineers who wish to build and deploy an end-to-end AIOps pipeline using tools like Prometheus, ELK, Grafana, and custom ML models.

By the end of this training, participants will be able to:

• Design an AIOps architecture using only open-source components.
• Collect and normalize data from logs, metrics, and traces.
• Apply ML models to detect anomalies and predict incidents.
• Automate alerting and remediation using open tooling.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

AutoGen for Enterprise AI Automation is a hands-on course focused on implementing scalable, intelligent agent systems to automate complex business operations using the AutoGen framework.

This instructor-led, live training (online or onsite) is aimed at intermediate-level to advanced-level AI professionals who wish to deploy multi-agent architectures across enterprise platforms and processes using the AutoGen framework.

By the end of this training, participants will be able to:

• Design and automate enterprise workflows using AutoGen and LLM agents.
• Integrate AutoGen with LangChain for advanced orchestration and context handling.
• Build RAG pipelines and connect enterprise data for contextual automation.
• Connect agents with enterprise platforms like Slack, Jira, and SharePoint.
• Scale and monitor AutoGen deployments in production environments.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This instructor-led, live training in Macao (online or onsite) is aimed at beginner-level professionals who wish to explore the fundamentals of CrewAI and build simple multi-agent systems.

By the end of this training, participants will be able to:

• Understand the architecture and design principles of CrewAI.
• Define roles, tasks, and flows within a crew of agents.
• Create collaborative workflows using CrewAI's framework.
• Build, test, and run basic multi-agent scenarios.

This instructor-led, live training in Macao (online or onsite) is aimed at intermediate-level professionals who wish to automate business and technical workflows using CrewAI through real-world use cases and tool integrations.

By the end of this training, participants will be able to:

• Understand the architecture and core principles of CrewAI.
• Design workflows involving multiple collaborating agents.
• Integrate CrewAI with APIs, tools, and external systems.
• Implement and orchestrate real-world automation use cases.

AutoGen Studio is a visual environment for creating and managing LLM-based multi-agent workflows without requiring code.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level business and innovation professionals who wish to use AutoGen Studio to visually design, test, and refine agent interactions for internal automation or AI-enhanced product development.

By the end of this training, participants will be able to:

• Create multi-agent workflows using a no-code interface.
• Define agent roles, prompts, and goals using AutoGen Studio.
• Visualize and manage message flows between agents.
• Incorporate error handling and context refinement into agent logic.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Enterprise AIOps platforms like Splunk, Moogsoft, and Dynatrace provide powerful capabilities for detecting anomalies, correlating alerts, and automating responses across large-scale IT environments.

This instructor-led, live training (online or onsite) is aimed at intermediate-level enterprise IT teams who wish to integrate AIOps tools into their existing observability stack and operational workflows.

By the end of this training, participants will be able to:

• Configure and integrate Splunk, Moogsoft, and Dynatrace into a unified AIOps architecture.
• Correlate metrics, logs, and events across distributed systems using AI-driven analysis.
• Automate incident detection, prioritization, and response with built-in and custom workflows.
• Optimize performance, reduce MTTR, and improve operational efficiency at enterprise scale.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Prometheus and Grafana are widely adopted tools for observability in modern infrastructure, while machine learning enhances these tools with predictive and intelligent insights to automate operations decisions.

This instructor-led, live training (online or onsite) is aimed at intermediate-level observability professionals who wish to modernize their monitoring infrastructure by integrating AIOps practices using Prometheus, Grafana, and ML techniques.

By the end of this training, participants will be able to:

• Configure Prometheus and Grafana for observability across systems and services.
• Collect, store, and visualize high-quality time series data.
• Apply machine learning models for anomaly detection and forecasting.
• Build intelligent alerting rules based on predictive insights.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Building LLM Agent Systems with AutoGen is a hands-on course focused on developing multi-agent systems using Microsoft’s AutoGen framework for large language models (LLMs).

This instructor-led, live training (online or onsite) is aimed at intermediate-level AI and automation professionals who wish to design, implement, and orchestrate multi-agent systems using AutoGen with Python and LLMs.

By the end of this training, participants will be able to:

• Design multi-agent architectures using the AutoGen framework.
• Configure agent roles, capabilities, and coordination behaviors.
• Use function-calling and memory handling for agent interactions.
• Build and test Python-based LLM agent workflows for real use cases.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This 1-day workshop, designed for developers, data scientists, and AI enthusiasts, will help you understand and harness the power of agentic AI systems using AutoGen v0.4. 

Through a mix of hands-on exercises and practical demonstrations, you’ll learn how to build, manage, and deploy multi-agent applications powered by Large Language Models (LLMs). 

By the end of the course, you'll gain a solid foundation in AutoGen’s layered architecture, master asynchronous communication between agents, and explore real-world use cases and best practices for developing scalable and intelligent LLM-driven applications.

This instructor-led, live training in Macao (online or onsite) is aimed at beginner-level professionals who wish to learn how to use Read AI to capture meeting summaries, extract key insights, and generate action items with minimal manual effort.

By the end of this training, participants will be able to:

• Set up and configure Read AI for meetings across major platforms.
• Automatically generate meeting summaries and identify action items.
• Interpret engagement and sentiment analytics provided by Read AI.
• Share, edit, and organize summaries effectively for team collaboration.

This instructor-led, live training in Macao (online or onsite) is aimed at intermediate-level professionals who wish to streamline remote team collaboration using AI-powered workflows and Read AI analytics.

By the end of this training, participants will be able to:

• Design complete remote team meeting workflows using Read AI.
• Automate follow-ups and documentation to reduce meeting overhead.
• Leverage AI summaries for both synchronous and asynchronous collaboration.
• Track team engagement and accountability through Read AI insights.