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Course Outline
What is it really about – trying to define the concept of change
- Definitions of change
- What does it mean to manage change?
- Why all this - about the factors causing the need for changes in the organization
- How to handle this? - various models of approaches to change in the company
Change is made by people - psychological aspects of change
- Change – an opportunity or a necessity?
- About a non-existent terrible dragon - fear and stereotypes about change
- We are going into battle - preparing people for change
- The specificity and role of communication in the situation of introducing change
Is this already – when are we ready to change?
- Really already?????? about internal and external reasons for change
- Maybe it's better not... about different types of resistance to change, how to recognize them and how to overcome them
- When we are too afraid - Albee and his model of understanding and reducing stress
- Pros and cons – when we react to changes positively and when negatively
An organization is like a person - it develops - a proposal for analyzing the development of an organization according to Greiner)
- Stages of organization development in Greiner's model
- Change operation manual - tips for those introducing it on how to react and manage in individual phases
Self-motivation, positive attitudes and creativity in the process of introducing and managing change
- Change begins within us - about recognizing our own emotions, attitudes, attitudes and reactions to change
- There is always a different way - looking for new solutions in familiar situations
How to do it step by step - i.e. the stages of change management:
- Establishing the overall organizational goal,
- Weight and size of the change,
- Change and the company's organizational culture,
- Warning signals – the need to identify critical limitations.
Building a change project including:
- Step by step - division into stages,
- Who is who – i.e. separation of functions,
- It may be different - awareness of a possible decrease in motivation,
- Observation and evaluation - methods of monitoring and measuring results
Leader, lead the way!!! the role of the leader in the change process
- The role of a leader in the face of change
- Selection of management tools and styles in a change situation
- Can everyone be a change leader – competence profile of a change leader
Alone or in a group? – about including employees in the change process – Drucker's model.
- What we did not expect - about sudden success, failure or external events,
- The world of imagination and the real world - about the inconsistency of expectations and facts,
- The process of change as an indicator of the need for innovation
- Sudden death or a smile of fortune? - changes that surprise everyone.
Effective influence by a change leader
- How to build trust and acceptance of organizational changes
- Persuasion, i.e. convincing people to change
- Influencing people in a change situation - the model of K. Barnes and R. Cialdini
Requirements
The course is general in nature and participation in it does not require specialist knowledge
14 Hours
