Course Outline

Outlook Today

  • Using Outlook Today
  • Customising Outlook Today

Customising Outlook

  • Customising views
  • Creating shortcuts to websites
  • Using favourites


  • Resending and recalling messages
  • Signatures and stationery
  • Tracking mail
  • Mail formats


  • Exporting contacts to Excel
  • VCards
  • Calendar
  • Group schedules
  • Sharing calendars


  • Starting the journal
  • Viewing the journal
  • Manual journal entries

Managing Mail

  • Using organise
  • Creating and using mail folders and personal folders
  • Using rules to manage mail
  • Finding messages
  • Archiving messages

Viewing Other Users' Folders

  • Giving folder permissions
  • Viewing other users' folders
  • Adding a mailbox to your account


  • Creating and using customised forms


Delegates are expected to be familiar with Outlook's basic functions prior to attending this course.

 7 Hours

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